Privacy Policy

Last updated: 28 July 2026

DueOwl helps UK families keep track of their renewals and documents. Privacy is the core of the product, not an afterthought. This policy explains — in plain English — what happens to your information.

The short version

• We have no server. DueOwl has no developer-run backend. We never receive, see, or store your documents or personal information.
• Your data stays in your own iCloud. Everything you add — items, documents, lists, events — is stored on your device and in your own iCloud account through Apple’s iCloud/CloudKit. It is your storage, controlled by your Apple ID.
• Processing happens on your device. Reading a document (text recognition and field extraction) is done entirely on your iPhone. Nothing is uploaded for processing.
• The app doesn’t track you. No analytics, no advertising identifiers, no third-party tracking SDKs in the app. (This website uses one optional analytics cookie — see below.)

Information DueOwl handles

• Documents and renewal details you add (e.g. insurance, MOT, council tax, TV licence, passports): stored on your device and synced to your own iCloud. We have no access to them.
• Sign in with Apple (optional): if you choose to sign in, Apple provides your name so DueOwl can label you in your household. We request your name only — not your email. You can also use DueOwl without signing in. We do not receive your Apple ID.
• Sharing with your partner: if you invite another parent, your household data is shared between your two iCloud accounts using Apple’s CloudKit sharing. The shared data lives in your iCloud accounts; it does not pass through us.
• Notifications: renewal reminders are scheduled locally on your device. To let the app notify your partner when you’re not both online, DueOwl uses Apple’s CloudKit push — delivered by Apple, not by us. The reminder content stays on your devices.

What we do NOT do

• We do not collect, sell, or share your personal information.
• We do not use your data for advertising or profiling.
• We do not send your documents or details to any server we run, or to any third party, for any purpose.

DueOwl works fully offline except for iCloud sync between your own devices and your partner’s.

Deleting your data

You can permanently delete all of your DueOwl data at any time from Settings → Delete all my data. This removes every item, document, list and event from your device and your iCloud. You can also manage or delete your iCloud data from your device’s iCloud settings.

Third parties

The DueOwl app relies on Apple iCloud/CloudKit to store and sync your data within your own Apple account(s). Apple’s handling of that data is governed by Apple’s Privacy Policy. The app integrates no other third-party services. This website uses Google Analytics with your consent, as described above.

This website (dueowl.com)

This website uses Google Analytics to understand which guides and tools help families most — pages visited, and where visitors came from (for example a search engine or a link). We use it to make the site better; we run no advertising and never sell or share this data.

• Only with your consent. Analytics cookies are set only after you tap “OK” on the cookie notice. If you decline, no analytics cookies are set and your visit stays cookie-free.
• You can change your mind. Clearing this site’s data in your browser resets your choice.
• Google’s processing is governed by Google’s Privacy Policy.

None of this touches the DueOwl app — the app contains no analytics at all.

Children

DueOwl is intended for adults managing a household. It is not directed at children and does not knowingly collect information from children.

Changes

If this policy changes, we will update this page and the “Last updated” date above.

Contact

Questions about privacy? Contact us at hello@dueowl.com.